Question 1

How quickly can you fix my stuck doors?

Accepted Answer

We pride ourselves on our rapid response time. For stuck doors, we typically arrive within 30 minutes in our primary service area. Our trucks are fully stocked with common parts, so most repairs are completed in a single visit, usually within 1-2 hours. For emergency situations, we offer same-day emergency service 7 days a week.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors can result from several issues: broken springs (the most common cause), misaligned tracks, worn cables, malfunctioning openers, or obstructions in the track. Weather changes can also cause metal components to expand or contract. During our inspection, we'll identify the exact cause and provide a clear explanation along with repair options.

Question 3

Do you offer financing for new steel door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We offer flexible financing options with approved credit, including 0% interest plans for qualified buyers. We also accept all major credit cards and can work with you to find a payment solution that fits your budget. Ask our technician about current financing promotions.

Question 4

What's included in your 5-year warranty?

Accepted Answer

Our comprehensive 5-year warranty covers all parts and labor on new installations. This includes the door panels, springs, cables, rollers, and opener components. If anything fails due to manufacturing defects or workmanship issues, we'll repair or replace it at no additional cost.

Question 5

Do you service all garage door brands?

Accepted Answer

Absolutely! Our technicians are trained and certified to work on all major brands including LiftMaster, Chamberlain, Genie, Craftsman, Wayne Dalton, Clopay, Amarr, and more. We keep parts for most common brands in our service vehicles.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once a year, ideally before winter. Regular maintenance extends your door's lifespan, ensures safe operation, and can prevent costly emergency repairs. Our maintenance service includes lubrication, safety checks, spring tension adjustment, and track alignment.

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